The LuxTuris overview
What’s the opportunity?
Own complex payment-platform investigations and customer incident communications. This experienced support role combines network debugging with responsibility for time-sensitive operational decisions.
What you’ll bring
- Five or more years in technical support or related technical customer roles, including senior or lead work.
- HTTP, APIs, network troubleshooting and strong English.
- Pacific business hours and every-third-weekend on-call availability.
These are selected requirements. Read the full employer posting before applying.
Before you make a move
Work eligibility & sponsorship
Sponsorship: Not stated
The application restricts US locations to AZ, CA, CO, CT, FL, ID, IL, IA, MI, MN, NY, NC, OH, OR, PA, TX, UT, VA and WA; Canadian locations are Ontario, Alberta and British Columbia. Confirm authorization and sponsorship. Pacific hours and a weekend on-call rotation apply.
Compensation
US$80,000–US$120,000 annual range listed; confirm location-specific Canadian compensation.