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Maple · Customer experience

Customer Support Coordinators

Remote while physically located in Canada

RemoteFull-time or part-time

The LuxTuris overview

What’s the opportunity?

Help patients and providers navigate a digital healthcare platform through chat and email. Retail, hospitality and administrative experience can transfer to this support role, with a November 2026 start.

What you’ll bring

  • Customer-facing experience and clear communication.
  • Comfort learning digital tools and following support workflows.
  • Evening, weekend and holiday availability; healthcare experience is not required.

These are selected requirements. Read the full employer posting before applying.

Before you make a move

Work eligibility & sponsorship

Sponsorship: Not stated

All work must be performed physically in Canada. Evening, weekend and holiday shifts are required; the application asks about availability until 10:30 p.m. Eastern. Confirm Canadian authorization and sponsorship.

Compensation

Employer lists $19.35–$20.75 hourly, with a $2 bilingual English/French premium in the application; confirm currency.