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Flex · Customer experience

Customer Experience Specialist

Remote within Canada

RemoteContract

The LuxTuris overview

What’s the opportunity?

Investigate banking, payment and credit issues for business customers. Work with risk, compliance and engineering teams to resolve complex cases and improve support documentation.

What you’ll bring

  • Two or more years supporting fintech or financial services customers.
  • Professional English and experience with CRM or support tools.
  • Availability for West Coast hours, nights and weekends.

These are selected requirements. Read the full employer posting before applying.

Before you make a move

Work eligibility & sponsorship

Sponsorship: Not stated

The role is listed for remote work in Canada. The application asks about US/Canadian work authorization, West Coast time availability, and nights and weekends. Confirm contractor terms and sponsorship directly.

Compensation

C$60,000–C$100,000 annual compensation range; confirm contractor terms.